Samsung Australia - Review
I recently purchased a Samsung refrigerator. Within a week the fridge broke down. It took two days to get a technician out only to be told that the motor had ceased. I then called the claim centre only to be told by a very unhelpful person that i would need to wait two weeks to get a replacement fridge. Will never purchase a Samsung again. Call centre were extremely useless and difficult to understand what was bring said. Poor customer service I say
Company wrote 0 public responses to the review from Sep 16, 2015.
recenlty acquired a Galaxy Ace 3 phone with a tiny 10 page "user manual". The illustrations and instructions were useless for working out how to insert sim card. After an hour's google search I finally found an almost legible illustration of how to insert the sim card....Read more
Company wrote 0 public responses to the review from Feb 12, 2015.
Phone was suggested as best phone for my upgrade, from iphone 5 which never had any problems with... I always have a cover on it and has not been dropped. Firstly had a charging problem which came down to a fautly battery which needed replacing! Secondly I placed...Read more
Company wrote 0 private or public responses to the review from May 13, 2014.
French door fixed twice under warranty, then stopped working 4 months after final repair (3months statutory warranty expired). Samsung said they would fix, but nothing happened. After calling them up every two weeks (and spending hours on hold) for 6 weeks, they said...Read more
Company wrote 0 public responses to the review from Nov 01, 2013.
SAMSUNG – WORST AFTER SALES SERVICE IN AUSTRALIA April 2013 I purchased Samsung refrigerator. From the time it was delivered, it was obvious that there was manufacturing fault with the unit. The internal cabinet was distorted resulting in the shelves falling out...Read more
Company wrote 0 public responses to the review from Aug 04, 2013.
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